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Always On

We create custom built solutions designed to keep businesses connected wherever they go, however they grow.

47,399

PBX user subsriptions

Last Updated September 2021
99.99%

Uptime

Last Updated 2020
54.0

NPS Score

Last Updated September 2021
30 secs

Avg. call wait time

Last Updated September 2021

We provide breakthrough technology that keeps businesses ahead of the game.

Unmatched Reliability
We deliver a 99.999% uptime guarantee, unparalleled in Australia. Even if your power and internet go down, your phones can be immediately diverted to other lines, other offices or to your mobiles providing a seamless, secure solution.
Fast, Friendly Service
Our Help Desk Team is committed to answering your calls in as fast as 30 seconds. On the ground, our Channel Partners are local to your area, so help is never far away.
Continuous Innovation
Vonex level three engineers are constantly working to optimise our system, strengthen its security and maintain pace with continually improving hardware and technical advances.
Unmatched Reliability
We deliver a 99.999% uptime guarantee, unparalleled in Australia. Even if your power and internet go down, your phones can be immediately diverted to other lines, other offices or to your mobiles providing a seamless, secure solution.
Fast, Friendly Service
Our Help Desk Team is committed to answering your calls in as fast as 30 seconds. On the ground, our Channel Partners are local to your area, so help is never far away.
Continuous Innovation
Vonex level three engineers are constantly working to optimise our system, strengthen its security and maintain pace with continually improving hardware and technical advances.

We built ourselves from the ground up too. We know how to get small businesses to their full potential.

Customised Solutions
Our phone systems, internet modems and hardware we supply are fully configured in house to your exact specifications before being delivered to you.
Easy Transitions
Your business can connect to the cloud from anywhere – just plug in your pre-programmed handset into power and any internet connection. That’s what we call plug and play!
Scalable Services
Our technology and infrastructure are highly flexible, allowing you to scale your business with ease. Do you need new lines in your current office? Setting up a new interstate branch? It’s as easy as adding a new phone and connecting it to your internet
Customised Solutions
Our phone systems, internet modems and hardware we supply are fully configured in house to your exact specifications before being delivered to you.
Easy Transitions
Your business can connect to the cloud from anywhere - just plug in your pre-programmed handset into power and any internet connection. That’s what we call plug and play!
Scalable Platform
Our technology and infrastructure are highly flexible, allowing you to scale your business with ease. Do you need new lines in your current office? Setting up a new interstate branch? It’s as easy as adding a new phone and connecting it to your internet

The Vonex Team

Matthew Fahey

Managing Director & CEO

Matthew Fahey
Dallas Thomas

General Manager

Dallas Thomas
Christo Da Silva

Chief Technology Officer

Christo Da Silva
Reza Lohrasb

Chief Commercial Officer

Reza Lohrasb
Laura Harries

Strategy Consultant

Laura-Jade Harries
Greg King

Chief Financial Officer

Greg King
Anna Dunsdon

Chief Marketing Officer

Anna Dunsdon
The Vonex Network

National coverage, local presence

We go to market through our tight network of Channel Partners, so support is never far away and small businesses can contribute to their communities.
Channel Partner Opportunities
Network Map
“Every interaction that a customer has with Vonex shapes how we improve our services, as we continually look for ways to add more value for our clients”
Matthew Fahey
lady smiling