Call Management Console
Boost performance and customer service with mobile-ready call data visualisation and recording software
Get in touch with your local Channel Partner to set up a plan that works for you.
Insight provides powerful data visualisation via an intuitive dashboard and essential wallboard.
- View user-level reports and performance metrics to monitor your team’s activity
- Accessible from any internet-facing device
- Get quick access to KPI reports via any client device
Report provides powerful dashboards, wallboards and reports that can be easily exported to PDFs.
- Browse, customise and schedule reports to identify trends in performance
- Customisable wallboards and dashboards
- Collate data and view observations and recommended actions
The Record module delivers fully integrated call recording with extensive functionality.
- Monitor call quality and staff performance
- Protect your business from disputes
- Train staff on call handling techniques
- Encryption & security